Providing SSH Access
We're happy to access your server to troubleshoot problems or otherwise assist you.
Edit /root/.ssh/authorized_keys
and copy the below public key onto a single line, then save.
ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQC/LSU5TER0wzfbhDL38aVznI0EEphSmW56Rch1rbx8Gf01hnTg+eJd1e189jdh+/4agnAwsn7fWTuv3Ktdlj/a8EMDTlbyT/z0n5jJHu38nK2HtghvPJBVnSVDG1MK0YsJdp8Rue6F2O/lqtHGtSV8mXs8pf1vQxoB8/v0NhFlKlmMsQ9qzfKJI98nRhkj/dQRTKkDmpL7G8MYJvoC36obHU9nCmosgYzv2a9IWfw9/9MI+MoxQTwTvGOJxHZ3Pe3fBzL83AFhQe5bH0R+geHDdneHfFO7XDe/8+M8D/pfi1AD6QtvF3xlnbvuYrmW5TVpCww4IyG30Xg4lkVxoK/H Cachewall Support <help@cachewall.com>
Be sure to remove the public key line once your support case is resolved.
Update your support case with the server hostname and SSH port number.